NHTSA Complaint #11594003 — 2024 SUBARU CROSSTREK

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 11594003
Vehicle 2024 SUBARU CROSSTREK
Component SUSPENSION
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WV

Consumer Description

The low tire pressure light came on and noted the left front tire had 27 pounds of pressure. Inspection revealed tire cord damage only on the inside edge of both front tires. This is clearly a suspension defect as the car only has 29000 miles. The rear tires have been checked to have 6.5/32 and the front are less than that. Tire wear appears to be even across the face of the tire but the inner edge is extremely dangerous and likely would blow if we did not notice this. We called Subaru of America and they said it’s a tire problem and to consult the manufacturer. This is not a tire problem as the rear are not showing the cords. We discussed this with the dealer but they can’t do anything for the premature wear. We are told we must replace all 4 tires as two new ones would be larger than the rear with 60 pct wear. Tire info is Falken ZIEXZE001AA/S. Dot 1R800 FM2R1623yread wear 360, traction a, temp a. Size 225 25r18max load 850kg, tread wear 380

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