NHTSA Complaint #11593700 — 2016 KIA SOUL
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11593700 |
| Vehicle | 2016 KIA SOUL |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MA |
Consumer Description
went to Kia as car was approaching high 80's in mileage-significant power loss. Asked if my problem had to do with the class action suit--was told no. No diagnostic test was recommended. Approaching 100, miles mechanic told me I had no oil in my car. Called Kia, told them my car was suffering from power loss (and also burning excess oil) They told me "oh sounds like transmission. full tune up done 3/23-still lack of power still burning excess oil. Kia diagnostic -catalytic converter-service women suggested I call an outside mechanic to save money. replaced converter 11/23. 12/3 driving power drop, engine light--error-knock system 1/9 driving hwy power drop, engine light--very frightening.Kia replaced knock system thru the class action suit. In my research I see a faulty knock system can damage catalytic converter. Fighting to get reimbursed for the $1,0000 catalytic converter repair and being denied. My Kia is burning oil like CRAZY--I am putting in quarts multiple times before service is due. My dealership tells me that my oil consumption is normal --how can they even think that is ok to say. At the same time 2 different mechanics there told me that my years car has a problem with the piston skirts and the rings..A lot of Kia owners are getting new engines --which is the right thing to do since they are aware that there is a malfunction with the rings around the pistons. Worried that I will run out of oil (as 3 times now I heard the clicking and been told by 2 different mechanics and a gas station attendant--that my car was out of oil.)How can I get this addressed. Unintended oil is being allowed to enter the combustion chamber and burn with the air/fuel mixture. Engines typically burn excess oil because the engine is damaged or worn--I have done every oil change required since purchasing. I take excellent care of my car and I want to keep it. I should not have to pay for a new engine when this issue has been going on for years now with Kia skirting the issue-ty
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