NHTSA Complaint #11593683 — 2014 FORD FUSION

The contact owns a 2014 Ford Fusion. The contact stated while driving 55-65 MPH, the engine made an abnormal revving sound. The contact stated that the check engine warning light was illuminated. The contact stated upon arriving to the residence and inspecting the vehicle, she noticed that there was a significant amount of air coming out of the gas tank flap. The contact stated that the failure occurred when the gas tank was less than half tank full. Additionally, the contact stated that after refueling the vehicle at the gas station, the vehicle failed to start up immediately. The contact stated that the accelerator pedal had to be depressed several times to start. Additionally, the contact stated that the rearview camera image was inaccurate and displayed objects and pedestrians on the opposite side of where they were physically located. The contact also stated that the rear-view camera image turned black intermittently while reversing. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under an unknown recall for the fuel tank and canister purge valve inspection and repair. The failure mileage was approximately 180,000.