NHTSA Complaint #11593482 — 2018 JEEP GRAND CHEROKEE FUEL/PROPULSION SYSTEM

Complaint Details

ODI Number	11593482
Vehicle	2018 JEEP GRAND CHEROKEE
Component	FUEL/PROPULSION SYSTEM
Date of Incident	July 1, 2022
Date Filed	June 10, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

At around 66,861 miles my car started to do a weird shaking, slowing down on highway, rattling, and missing. I brought to dealer and they stated I needed an EGR valve replacement. This was done yet the code did not reset and the problem happened again. Now, I’m told well my vehicle needs an egr cooler!??? What is this? And why was this not communicated to me before I had the work done. Also, why would this malfunction so fast. This was July 18, 2022. There are no recalls but there should be with this happening so soon? I have children and this is scary on the highway.

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