NHTSA Complaint #11592817 — 2018 RAM 1500 EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT

Complaint Details

ODI Number	11592817
Vehicle	2018 RAM 1500
Component	EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT
Date of Incident	April 15, 2024
Date Filed	June 6, 2024
Mileage	56,800 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

The contact owns a 2018 Ram 1500. The contact stated that on several occasions while the vehicle was turned on and while driving at various speeds, the infotainment screen randomly moved to another screen inadvertently without being touched. The vehicle was taken to a dealer where it was diagnosed that the radio needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 56,800.

Related Complaints for the 2018 RAM 1500

Other EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT Complaints

#11621186 — October 22, 2024 — The contact owns a 2018 Ram 1500. The contact stated that the infotainment system screen was delaminating, causing th...

#11504890 — February 1, 2023 — The contact owns a 2018 Ram 1500. The contact stated that the U-Connect Command Center, touchscreen navigation, and s...

#11457282 — March 18, 2022 — The contact owns a 2018 Ram 1500. The contact stated while in reverse at approximately 2 MPH, the backup camera scree...

Recent Complaints for the 2018 RAM 1500

#11719141 — FUEL/PROPULSION SYSTEM — February 19, 2026 — I wanna report a refuling issue with my vehicle. I have an issue with the gas pump clicking or turning off numerous t...

#11717966 — ENGINE — February 14, 2026 — The manifold bolts have broken on the engine for the second time. The first time the Dealership fixed it and it has d...

#11715056 — FUEL/PROPULSION SYSTEM — February 2, 2026 — Unable to fill fuel tank

#11714571 — FUEL/PROPULSION SYSTEM — January 30, 2026 — When fueling the vehicle it routinely clicks off and fuel is splashing out at times. When I bought the truck in 2018 ...

#11714176 — ENGINE AND ENGINE COOLING — January 29, 2026 — The contact owns a 2018 Ram 1500. The contact stated that while driving approximately 65 MPH, the vehicle stalled but...