NHTSA Complaint #11457282 — 2018 RAM 1500 EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT

Complaint Details

ODI Number	11457282
Vehicle	2018 RAM 1500
Component	EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT
Date of Incident	January 16, 2022
Date Filed	March 18, 2022
Mileage	68,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

The contact owns a 2018 Ram 1500. The contact stated while in reverse at approximately 2 MPH, the backup camera screen would go blank, or the image would become pixilated. The contact had not noticed any warning lights. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the navigation and information computer screen needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 68,000.

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