NHTSA Complaint #11592670 — 2013 HYUNDAI SANTA FE

When we received the notification about the Anti-Lock Brake System fuse recall, we called our nearest dealer (Larry H. Miller Hyundai) to make an appointment and found out we had to wait almost four weeks to be seen. When it finally was our appointment day, we brought the car in and we found out that they could only test to see if we needed the Anti-Lock Brake System fuse. We of course failed and were told that they ordered the part and would call when it was available within 2-3 days. Five days went by and we never heard back so we called them to find out what was happening with the part. The service agent let us know that since Hyundai only allocates five of these parts to them per day, they have to inform customers as they were seen by the dealership. Which was different from what we were told initially. We then asked, how long would we have to wait and they said at least three to four weeks before we were called that the part was available to us. We waited a month just for the appointment, now we have to wait another month just for the part and possibly another month for another appointment just to have the part put on our car. We always assumed when there is a recall, your car would be fixed right away. Never have we had to wait for a part especially when its for a recall. Its ridiculous that Hyundai only gives five parts for this recall, when it affects so many cars to each dealer.