NHTSA Complaint #11592472 — 2020 FORD EXPLORER
STRUCTURE:BODY:DOOR:HANDLE:INTERIOR issue reported to NHTSA
Complaint Details
| ODI Number | 11592472 |
| Vehicle | 2020 FORD EXPLORER |
| Component | STRUCTURE:BODY:DOOR:HANDLE:INTERIOR |
| Date of Incident | |
| Date Filed | |
| Mileage | 62,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | ND |
Consumer Description
The contact owns a 2020 Ford Explorer. The contact stated that while attempting to open the front driver’s side door from the inside, the chrome plating fractured, causing the contact’s hand to get struck. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and informed the contact that there were no recalls on the vehicle for the failure. The contact was instructed to contact the local dealer for the repair and to report the failure to the NHTSA Hotline. The failure mileage was approximately 62,000.
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