NHTSA Complaint #11592371 — 2018 TOYOTA CAMRY

The contact owns a 2018 Toyota Camry. The contact stated that while driving at an undisclosed speed and attempting to stop the vehicle, the brake pedal depressed all the way to the floorboard and the vehicle failed to come to a complete stop. The ABS and check engine warning lights were illuminated. The vehicle was not taken to the dealer nor an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 21V890000 (Service Brakes, Hydraulic). The manufacturer was notified of the failure but provided no assistance. The failure mileage was 149,000. The VIN was not available.