NHTSA Complaint #11592303 — 2018 TESLA MODEL 3

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11592303
Vehicle	2018 TESLA MODEL 3
Component	STEERING
Date of Incident	May 28, 2024
Date Filed	June 3, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

Without warning, it became extremely difficult to turn the wheel while I was driving. An alert simultaneously appeared stating that steering assist was reduced. I was able to park the car, with difficulty, and then updated the software. The warning disappeared and the steering seemed to work again. Tesla recommended a remote visit only since the car didn’t appear to have any current warnings, however I requested an in-person evaluation. It was determined that the car had a faulty steering rack. They stated that this did not appear to be from damage, and instead an internal fault.

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