NHTSA Complaint #11591919 — 2017 FORD EXPEDITION

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11591919
Vehicle 2017 FORD EXPEDITION
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

This issue has happened multiple times, once on the highway the vehicle felt like it lost gear/ the engine completely cut off. multiple warning lights came on such as airbag, ABS, engine light. was eventually able to get to the shoulder and after multiple attempts it started back up, showed no warning lights. drove the rest of the way fine. another time that could have put other at risk is when driving in the city, the vehicle lost power and also lost the ability to stee. causing me to be standstill in the roadway. the vehicle started back up after two attempts. the vehicle has been to the local deal a total of 4 times with the last time requesting a through inspection of the grounds, as this seems like an electrical or mechanical issue the service manager requesting me "not to bring it back until it's broken" leaves me lost.

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