NHTSA Complaint #11565067 — 2017 FORD EXPEDITION

STEERING issue reported to NHTSA

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Crash 1 Injury

Complaint Details

ODI Number	11565067
Vehicle	2017 FORD EXPEDITION
Component	STEERING
Date of Incident	December 21, 2023
Date Filed	January 12, 2024
Mileage	N/A miles
Crash	Yes
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

Vehicle lost power steering as it was parking. A message flashed on screen. Throttle surged. Hit a car on left. In an attempt to avoid the car on left, vehicle lunged to the right and hit a second vehicle. -Steering failed. -Two other vehicles were impacted. Steering pulled drivers had and damaged her thumb. Will require surgery. -Body shop confirmed that steering is still not functional after being towed. -Vehicle has not been inspected yet. -Some warning message flashed during the incident but was not visible after.

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