NHTSA Complaint #11591803 — 2020 FORD ESCAPE POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)

Complaint Details

ODI Number	11591803
Vehicle	2020 FORD ESCAPE
Component	POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
Date of Incident	May 12, 2024
Date Filed	May 31, 2024
Mileage	50,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

The contact owns a 2020 Ford Escape. The contact stated that the gear shift knob was seized on several occasions. After waiting for hours, the gear shifter was able to operate as needed. There were no warning lights illuminated. The contact called the local dealer, and the contact was informed that a diagnostic test needed to be performed. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 50,000.

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