NHTSA Complaint #11591745 — 2019 CHRYSLER PACIFICA

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11591745
Vehicle	2019 CHRYSLER PACIFICA
Component	STRUCTURE:BODY
Date of Incident	May 30, 2024
Date Filed	May 31, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KS

Consumer Description

My [XXX] grandson was getting out the automatic sliding door passenger side. His head was in the way and he door button was hit and the door started to close. It closed on his head and he had to force the door open because it didn’t do what it was supposed to do. If a small child was in the door it would have shut them in and they couldn’t get out. This needs to be addressed by the safety board. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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