NHTSA Complaint #11591518 — 2012 LINCOLN MKX SERVICE BRAKES

Complaint Details

ODI Number	11591518
Vehicle	2012 LINCOLN MKX
Component	SERVICE BRAKES
Date of Incident	May 3, 2024
Date Filed	May 30, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

What system Failed: Hydraulic Control Unit within the braking system. Brake Pedal and Master cylinder in good working order. Safety Concern: Vehicle failed to stop. Peddle completely to the floor. Accident avoided. Problem Reproduced or confirmed by Service Center: Yes, at a cost of $1,699.00 Inspected: Yes. Vehicle has low miles. Odometer: 114,591 Warnings: No lights or warnings, attempted to stop and brake pedal to the floor. Stopped driving until repairs made. Unsafe! Vehicle failed to stop in normal traffic without warning, speed was approximately 45 mph. Personal Information: Site stated do not list personal information. Therefore, repair invoice available upon request. No upload given at this time.

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