NHTSA Complaint #11435249 — 2012 LINCOLN MKX
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 11435249 |
| Vehicle | 2012 LINCOLN MKX |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
I had to slam on the brakes due to a driver pulling out in front of me without looking. The brakes went to the floor and I had difficulty getting the car stopped. I took it in to my mechanic and they diagnosed as a master cylinder, which I had replaced 7 months prior for a similar incident. But, replacing the master cylinder didn’t solve the problem. After more work, they replaced the entire ABS system for the rear brakes ($1900). I drove it 3 times and the brakes locked up on their own while I was driving at 60 miles an hour. When we got to the side of the road, smoke was billowing out of the brakes and the car would not move even though we were pushing the gas. We had the car towed ($300) back to the mechanic. They said the brake fuel line had gotten clogged and the front master cylinder needed to be replaced ($900). Drove twice and same issue, this time smoke billowing out of rear brakes. All brake fluid has completely drained and car needs to be repaired again. It is not drivable, so we will have to have it towed again. I’m so frustrated because this is extremely dangerous and I am stuck with a vehicle that seems to be irreparable and not drivable. Shame on Ford for not recalling this when it is obviously such an issue.
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