NHTSA Complaint #11591344 — 2019 FORD TRANSIT UNKNOWN OR OTHER

Complaint Details

ODI Number	11591344
Vehicle	2019 FORD TRANSIT
Component	UNKNOWN OR OTHER
Date of Incident	May 29, 2024
Date Filed	May 29, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NM

Consumer Description

Passenger side slider door has needed 3 repairs in the 4 years we’ve owned the van. Slider has given us trouble, brackets have broken and needed to be replaced. Weather stripping has dry rotten and needed replacing. The entire door rattles as we drive and we have 2 young children that side in the passenger seats close to the shaking door. We’ve spent hundreds repairing the door and now ford claims it needs another $360 repair to see if the dealer can make “adjustments “. Seems like a major fail on fords manufacturing and if the doors are so large or heavy it seems like a huge safety concern if they can loosen and rattle over time

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