NHTSA Complaint #11591310 — 2018 FORD ESCAPE

I brought my 2018 Ford Escape in for a fuel purge valve issue and the dealership Geweke Ford returned my car to me to put together all the way and with a cylinder misfire. I took the car back to the dealership and they say I now have coolant in my motor. They refuse to take responsibility for the issue which is a common issue with the Eco Boost engines and they know. I replace an engine for my 2015 Ford Edge for the same issue. I contacted Ford Corporate and they tell me to work with the dealership and will not help me out. I still have not got a detail quote from the dealer as Ryan the service coordinator will not work with me and was extremely rude to my wife and the Ford Rep. The service manager Josh will not do anything. I tried to ask if they will trade in and they told me they dont buy Ford Escapes especially that year and will engine issues. With multiple class action lawsuits for the ecoboast engines including Miller VS Ford. Ford should have to do the right thing and take care of these engines they built.