NHTSA Complaint #11591286 — 2018 MAZDA MAZDA3

ELECTRICAL SYSTEM issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	11591286
Vehicle	2018 MAZDA MAZDA3
Component	ELECTRICAL SYSTEM
Date of Incident	May 29, 2024
Date Filed	May 29, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NM

Consumer Description

Safety Recall 6023G - NHTSA Campaign Number 23V-487. The car was purchased in 2018. On 5/29/2024 the backup camera view has gone black, providing no image. Since I've owned this car, the backup camera view appears, sometimes flickers, and now, has gone completely black, only to "pop" on randomly. I have asked the local Mazda dealer on multiple occasions, since purchasing the car, if it can be repaired/replaced, but am told parts are not available or that there is no "start date" on file. The mechanic has done something to that camera system when the car gets an oil change, and the problem goes away, only to return.

Related Complaints for the 2018 MAZDA MAZDA3

Other ELECTRICAL SYSTEM Complaints

#11714999 — February 2, 2026 — The center dashboard information screen developed "spider cracks" and got opaque in the corners of the screen. The s...

#11700428 — November 19, 2025 — My 2018 Mazda 3 has an intermittent electrical failure on the high-speed CAN network that causes multiple safety-crit...

#11671421 — July 6, 2025 — There is a infotainment display that sits on the center part of the dash that has touch screen capability that over t...

#11641573 — February 9, 2025 — Mazda had previously issued a Special Service Plan (SSP) to remediate issues with their Mazda Connect Center Display ...

#11633634 — January 2, 2025 — Mazda has a warranty extension for the 2014-2016 Mazda 3 infotainment touch screen as it may malfunction and glitch. ...

Recent Complaints for the 2018 MAZDA MAZDA3

#11714999 — UNKNOWN OR OTHER — February 2, 2026 — The center dashboard information screen developed "spider cracks" and got opaque in the corners of the screen. The s...

#11712940 — FUEL SYSTEM, GASOLINE — January 23, 2026 — The contact owns a 2018 Mazda Mazda3. The contact stated that while the vehicle was parked, the contact became aware ...

#11700428 — ENGINE — November 19, 2025 — My 2018 Mazda 3 has an intermittent electrical failure on the high-speed CAN network that causes multiple safety-crit...

#11700428 — POWER TRAIN — November 19, 2025 — My 2018 Mazda 3 has an intermittent electrical failure on the high-speed CAN network that causes multiple safety-crit...

#11699812 — UNKNOWN OR OTHER — November 17, 2025 — The Infotainment system is cracking uncontrollably and will make the rear view camera unusable and a safety issue. It...