NHTSA Complaint #11671421 — 2018 MAZDA MAZDA3

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11671421
Vehicle 2018 MAZDA MAZDA3
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State SC

Consumer Description

There is a infotainment display that sits on the center part of the dash that has touch screen capability that over time starts to fail and results in what is known as "ghost touch", where random screen settings change as though someone is using the touch screen on the infotainment screen. I had issues to where settings for screen brightness have changed causing my ability to see the controls being hindered and the radio sometimes turning up loudly and then off causing a scare distraction while driving. This screen is also used for the back up camera. There is currently a class action lawsuit for this.

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Recent Complaints for the 2018 MAZDA MAZDA3

#11714999 UNKNOWN OR OTHER The center dashboard information screen developed "spider cracks" and got opaque in the corners of the screen. The s...
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