NHTSA Complaint #11591250 — 2021 TOYOTA RAV4
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS issue reported to NHTSA
Complaint Details
| ODI Number | 11591250 |
| Vehicle | 2021 TOYOTA RAV4 |
| Component | STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS |
| Date of Incident | |
| Date Filed | |
| Mileage | 44,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
The contact owns a 2021 Toyota Rav4. The contact stated that the liftgate was making an abnormal rubbing sound while being closed manually or automatically. The vehicle was taken to an independent mechanic where it was discovered that fluid was leaking from the left liftgate bar which had caused the failure. The mechanic reached out to the parts department and was provided an estimate for the replacement parts. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 44,000.
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