NHTSA Complaint #11591109 — 2018 HONDA CR-V

The contact owns a 2018 Honda CR-V. The contact stated that the vehicle failed to start. The vehicle was taken to the dealer, where the fuel injectors were cleaned; however, the failure persisted. The vehicle was taken to the dealer, where the contact was informed that the failure could be related to the fuel pump. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that while starting the vehicle, the vehicle was difficult to start and was shuddering. Additionally, the vehicle hesitated to respond while driving and depressing the accelerator pedal. The check engine warning light was illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. Parts distribution disconnect.