NHTSA Complaint #11591036 — 2024 BMW X5

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11591036
Vehicle 2024 BMW X5
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CO

Consumer Description

Four Check Engine lights and a Drivetrain Malfunction related to the high voltage hybrid system including problems with the battery cooling, continuing to charge instead of stopping at 100%, and high voltage faults. Coolant smell in the ventilation system in the cabin as well as hot electrical smell after charging and from the regenerative system on a long descent in the mountains. Has been happening multiple times and taken to the dealer multiple times over the past 10 months. The dealer has only replaced a part one time (the evaporative container), but typically just resets the system and sends it home. I have reported this to BMW NA and asked for a buyback, but so far it has been denied.

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