NHTSA Complaint #11590971 — 2015 HYUNDAI SONATA

The contact owns a 2015 Hyundai Sonata. The contact stated that after the vehicle was at the dealer for a routine oil change and an engine flush, the following day while driving at approximately 10 MPH in a stop-and-go school zone, the vehicle stalled and smoke emitted from underneath the hood. All the warning lights on the instrument panel were illuminated. The contact merged to the shoulder of the road and safely exited the vehicle. The vehicle was engulfed in flames. The police department was at the scene and attempted to extinguish the fire. The fire department later arrived and successfully extinguished the fire. The contact mentioned that the flames consumed the vehicle and only the framing was left but it was not determined destroyed yet. The vehicle was towed. A police report was filed. The VIN was included in NHTSA Campaign Number: 21V749000 ( Exterior Lighting, Electrical System) however the vehicle did not receive the recall remedy prior to the failure. A dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 161,765.