NHTSA Complaint #11590868 — 2019 HONDA ODYSSEY

Around November 2023 I took my 2019 Honda Odyssey to Glockner Honda in Portsmouth, Ohio about an issue with the engine. I was told by Andy Schmidt and his Honda-certified technicians that the problem is the same as the one that is coming out for a recall in January 2024. I parked my Odyssey until January and took it back to Glockner Honda expecting it to be a part of the recall. I have waited for 6 months for it to be included or for Honda to agree to repair the vehicle. I have been told on multiple occasions by certified technicians and management at Glockner Honda that this is a manufacturing defect and they do not understand why it is not part of the recall. The recall is the same year, made, model, and problem as I am experiencing. I finally got verbal confirmation (Honda refuses to put it in writing) that they will not cover the full cost of the repair. I provided an estimate of the repair to the manufacturing defect to them from Glockner Honda. I demand that they pay for this defect. Also, they refuse to provide any information or explanation as to why my particular 2019 Honda Odyssey is not part of the recall. Please make them pay for this defect in the manufacturing process.