NHTSA Complaint #11590849 — 2020 CHEVROLET SUBURBAN

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11590849
Vehicle	2020 CHEVROLET SUBURBAN
Component	ENGINE
Date of Incident	January 28, 2024
Date Filed	May 26, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KS

Consumer Description

Fuel injector failed and pumped too much gas into cylinder causing gas to get into engine oil and ruin engine. GM claims they are building the replacement engine, but won't give any estimate of when it will be fixed. Other dealers that are receiving these engines will not sell the engine to my dealer. I believe there is a bigger problem that GM will not admit to and they should be held accountable. Four months is too long for this situation to exist!

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