NHTSA Complaint #11590792 — 2018 FORD EXPLORER ELECTRICAL SYSTEM

Complaint Details

ODI Number	11590792
Vehicle	2018 FORD EXPLORER
Component	ELECTRICAL SYSTEM
Date of Incident	May 24, 2024
Date Filed	May 26, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

I own a 2018 Ford Explorer there has been an issue when it’s cold out the APIM is not responding and turning on the reverse camera when vehicle is put into reverse. When it is above 70 degrees Fahrenheit the APIM works intermittently. The problem with this is out of the blue when it decides to work at times it turns the radio on with volume at max level This has startled me not knowing it’s going to come on and it won’t let you turn the radio down or power it off. Ford says there is no recall on the issue.

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