NHTSA Complaint #11590725 — 2016 NISSAN ROGUE

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 11590725
Vehicle 2016 NISSAN ROGUE
Component SUSPENSION
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MD

Consumer Description

In September 2023, my 2016 Nissan started vibrating with noise. It was not shortly after that a warning appeared on the console. The warning, "Chassis Control System Error" caused research as the vehicle worsened. As I was driving, a warning of the brakes shutting down appeared. I returned home in time, and parked the vehicle. The truck was then sent to the mechanic where I was told that the transmission failed. The CVT failed at 83,000 miles. The vehicle is currently at a Nissan dealership service department, while I'm in the process of litigation with Nissan North America, Inc. Nissan offered just $1500.00 towards an estimated $6000 CVT repair bill. This problem is an extension of the 2022 Class Action Lawsuit that needs to be re-established. Nissan manufactured the vehicles with the knowledge of the defective CVT and did not make the consumers aware of the defect. Nissan dealerships also needs to be held accountable for their knowledge of the fraudulent act of Nissan to the consumers. Dealerships sold the vehicles also with the knowledge of the defective CVT. Nissan manipulated the law with a bogus extended warranty that protects Nissan from having to correct the wrong.

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