NHTSA Complaint #11590718 — 2017 KIA SOUL

05/18/2024 (Saturday) I was driving home from my parents house. After approximately 7 miles from leaving their home the check engine light came on. The car became sluggish and seamed to not have a lot of power. I drove the car approximately another 7 miles straight to the dealership for it is be examined. On Monday 05/20/2024 they called to tell me that I needed a new engine because the car had metal shaving in the engine. I asked the service rep how this was possible they she replied she did not know. I explained to her that I could not pay $7,800 + tax for a new engine. She asked me to wait and see what she could do. She called me back the next day 05/21/2024 to inform that she spoke with the manager and that they would be able to complete the work for $5,100 + tax. On 05/22/2024 I explained that I be picking up the car and having it towed to my house, I paid Kia Palmdale $220.00 for the diagnostic. My concern is that how can my car have no oil, never did any warning light come on. If the error code listed on their paperwork, they list p1326. There are many Kia cars with this problem listed as a faulty engine. Listed this the past 2 oil changes: 12/12/2023 Jiffy Lube 156,293 miles 03/28/2024 Jiffy Lube 160,692 miles 05/18/2024 car breaks down at 163,498 miles with no oil. this makes no sense. I would also like to add that ever since the car was purchased at Kia Palmdale every single maintenance was done at their location, even to the point of paying $1,059.69 for their 120,000 miles check-up on 01/31/2022. Kia Palmdale has all these records for again, there should be no reason the car not to give a warning and go to engine failure.