NHTSA Complaint #11590616 — 2018 JEEP GRAND CHEROKEE ENGINE

Complaint Details

ODI Number	11590616
Vehicle	2018 JEEP GRAND CHEROKEE
Component	ENGINE
Date of Incident	May 20, 2024
Date Filed	May 24, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

Jeep would not start. No warning lights. Towed to the mechanic. Mechanic said starter needed to be replaced. Once the starter was replaced the mechanic noted whitish smoke from exhaust when starting the Jeep. Further diagnosis he determined the Jeep needed a head gasket replacement. As other Jeep owners have stated this came with no warning. This is a safety issue in part because the vehicle is unable to start leaving the drivers potentially started in unsafe conditions. Jeep needs to post a recall for this issue. Please advise next steps?

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