NHTSA Complaint #11590606 — 2020 MAZDA CX-5

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11590606
Vehicle 2020 MAZDA CX-5
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

The car's screen/touch screen has a "ghost touch" issue. It automatically changes car settings while I am in the middle of driving which is causing driving safety issues. It will change radio stations, mess with navigation, screen brightness, clock, etc.

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