NHTSA Complaint #11590588 — 2017 HONDA RIDGELINE

There was an engine failure with a rod bearing in the engine. I believe the engine is still available at the shop that replaced it for review. I have already raised this issue with Honda and they were not interested in seeing the motor. The truck stalled out on the highway on the way to work during high traffic time. The truck was looked at by an independent auto repair shop. After the failure the engine did restart, and it was obvious by the noise that it had a bearing failure. There were no symptoms that the engine would fail before failure. at the time of the failure the engine light did come on. After the failure I learned that this exact year and model of truck had a recall for the exact issue that I had. I contacted Honda dealership before I had the repair completed and they said they would reach out to the Honda representative to see if there was anything they were willing to do. Nobody got back to me until several weeks later after I contacted Honda customer service on 3/21/24. Honda customer service sent me an email on 4/11/2024 after the engine was replaced. I was told since the engine was already replaced there was nothing they could do. I believe that Honda knows that this bearing recall affects many more vehicles including mine and are trying to save money by not releasing the true scope of the vehicles that may be affected. I will attach a copy of the bill for the engine replacement.