NHTSA Complaint #11590559 — 2013 HYUNDAI SANTA FE

ENGINE issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11590559
Vehicle 2013 HYUNDAI SANTA FE
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State SC

Consumer Description

While driving at highway speed (70 mph) on 4/2/2024, the engine without any warning suffered an internal detonation caused by a crank shaft main bearing failure. This caused a vaporization of all the engine oil which was ejected through the vehicle exhaust system in a massive cloud of smoke which blinded the 18 wheeler tractor trailer traveling behind our vehicle. But for the fast response of this truck driver our vehicle would have been rear ended at high speed. Note that Hyundai USA had issued a recall a few years back regarding this Theta 2 engine failure condition that DID NOT include our vehicle. Nor did Hyundai USA inform us at anytime prior to this incident that our vehicle was in need of remediation. Hyundai USA did replace the engine under an extenuating circumstance but has declined to repair our exhaust system components that were destroyed along with the engine at the time of this incident. They have also declined towing expense / dealership diagnostic expense on the exhaust system / replacement of vehicle splash guard damaged in this incident / loss of use / transportation reimbursement. Any and all costs to us associated with this incident.

Related Complaints for the 2013 HYUNDAI SANTA FE

Other ENGINE Complaints

#11676869 Burning oil fast has been confirmed. I always go get frequently oil changes and top off Because it burns a lot. I nev...
#11670300 While I acknowledge that my vehicle is no longer under warranty, I remain extremely concerned about the excessive oil...
#11664900 While driving to work the gas pedal suddenly would not make the vehicle Excellerate and i was barely able to get the ...
#11663919 2013 Santa Fe burning oil, current with regular maintenance and oil changes. At times will have to top off weekly. Be...
#11649784 The engine completely failed while I was driving. This is the second engine failure I’ve experienced with this vehicl...

Recent Complaints for the 2013 HYUNDAI SANTA FE

#11647177 ELECTRICAL SYSTEM O don’t appreciate someone activating my vin the same day the remedy comes out on compaign , this had been ongoing ba...
#11647177 SERVICE BRAKES O don’t appreciate someone activating my vin the same day the remedy comes out on compaign , this had been ongoing ba...
#11645783 SUSPENSION Rear subframe is rotted out prematurely, other vins had this issue recalled but my vin was not included in the recall...
#11639485 FUEL/PROPULSION SYSTEM Unknown car was purchased in september started having engine problem in december
#11638217 STEERING car will drift under acceleration to the left really hard then go straight when let off the accelerator scary feeling...
Check any vehicle history by VIN - Free vehicle history report