NHTSA Complaint #11590489 — 2018 FORD ECOSPORT

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11590489
Vehicle	2018 FORD ECOSPORT
Component	ENGINE
Date of Incident	May 20, 2024
Date Filed	May 23, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

Feb 2024 in the mail regarding an upcoming recall for my vehicle I called my local Ford dealer asked them what I needed to do. They told me parts were currently unavailable and that I should continue to drive my car as normal and give them a call back in May or call them if a light came on my dash. May 15, 2024 I drove my vehicle to Birmingham Alabama. [XXX] I got in my vehicle drove it approximately 500 feet. The low oil pressure light came on two seconds later my engine failed. I was towed to a local Ford dealer in Birmingham, Alabama, where I was told that Because of the current recall on my car, it has made my engine fail now I am in need of a new engine and I live in Springfield Illinois. My car is currently 8 1/2 hours away from me sitting at a dealership and I have no car to drive , I have reached out to manufacturer three days in a row with no hope or answers on how this would be resolved. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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