NHTSA Complaint #11590314 — 2018 FORD ECOSPORT

Around the 4th of January 2024 I got into my Ford Eco sprot. I started the engine and it started shaking. I drove to the dealership that is about .3 miles from my home. As I pulled in the service area the check engine light came on. The service advisor told me they had just had a recall notice on the oil tensioner pump and she would check it out. She communicated with on March 1st that they had identified the problem as that part and it had caused the engine to seize. She stated that Ford was refusing to cover it as the recall had not yet been issued and requested I pay $8000.00. She told me there was nothing they can do until Ford releases the recall. She followed on May 8th with the same message.