NHTSA Complaint #11590245 — 2018 RAM 1500 UNKNOWN OR OTHER

Complaint Details

ODI Number	11590245
Vehicle	2018 RAM 1500
Component	UNKNOWN OR OTHER
Date of Incident	May 20, 2024
Date Filed	May 22, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

My EGR has failed. There was a recall for the exact part in 2020 and a new EGR was installed in April of 2020 required by the recall. My new EGR now has a fatigue crack in it and the new part needs to be replaced. When I inquired about a replacement, I was told that a replacement would have to be covered by me and not the dealership or Stallantis. I respectfully disagree. Why replace a part under suspicion of failure and potential hazard and still have the same problem with the new part. I would argue that the problem remains and it needs to be corrected.

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