NHTSA Complaint #11671098 — 2018 RAM 1500

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11671098
Vehicle 2018 RAM 1500
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WI

Consumer Description

The uconnect 8.4 radio screen started delaminating. The delamination caused the screen to randomly turn things on/off, call random people including the emergency number, radio switching channels and changing volume, park assist warning buzzer to stop working, back-up camera ceased working and numerous other symptoms. Any, or all of these symptoms, will distract a driver to the point where an accident could occur. This has not only happened to me but thousands of other owners who own uconnect radios in their vehicles. The company, in my case FCA, has ignored this problem and has refused to repair or replace the radio. Clearly this is a faulty part that needs to be replaced before someone gets seriously injured or killed.

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