NHTSA Complaint #11589880 — 2011 BMW 328I

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11589880
Vehicle	2011 BMW 328I
Component	ENGINE
Date of Incident	May 21, 2024
Date Filed	May 21, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

BMW issued a recall 10/23/2023 for VANOS Assembly (Engine) Bolts and I have been trying to get my vehicle repaired since January 2, 2024 when my care started having a rough running engine with the Check Engine lamp illuminated and the car was barely maintaining speed on the interstate. I was fearful of having a wreck or being run over by the other cars since my car was not responding to giving it gas to accelerate on the road. I have contacted BMW on 1/2/2024, 4/15/2024, and gain today 5/21/2024 and they are telling me the remedy is still not available. I had Groves Automotive, a certified BMW repair shop, who are my automotive repair shop call for the repair too. My car was just serviced at Groves in the last 3 weeks and passed inspection. The Check Engine warning lamp came on again this morning while driving to work and again the vehicle was not able to accelerate and was running very rough. I am fearful of my safety and the safety of others when I have to drive back and forth to work.

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