NHTSA Complaint #11589635 — 2019 FORD F-250

The contact owns a 2019 Ford F-250. The contact stated while driving at approximately 45 MPH, the steering wheel became very hard to turn. The contact stated that the steering was turned to the right prior to the steering wheel seizing. The contact stated that the wheels failed to respond. There was no warning light illuminated. The contact pulled over, turned off and restarted the vehicle and the vehicle regained several steering wheel functionalities. The contact stated that the steering wheel was not fully functional and was abnormally difficult to turn however, the wheel was able to be turned. The contact had not taken the vehicle to a local dealer or an independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The failure mileage was approximately 100,000.