NHTSA Complaint #11589611 — 2023 NISSAN ROGUE

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11589611
Vehicle 2023 NISSAN ROGUE
Component FUEL/PROPULSION SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

I can smell fuel inside my vehicle after my vehicle idles for 15-20 minutes. No visible leak on the ground, but fumes permeate my vehicle and have caused headaches to begin with my vehicle occupants and myself. I have noticed after driving and I park inside my garage, I can smell fuel as well, but no visible leak anywhere. The smell lasts for a good while after being parked, but eventually goes away. I made an appointment for December 22nd, 2023 to have it looked at, showed up Riverside Auto Mall of Marquette, MI and was turned away because if the vehicle isn't replicating what I am experiencing, they could not do anything about it because they don't know why its happening. I was told by the service manager to contact her if anyone began experiencing headaches. We did experience headaches at a later date this happened, had an appointment scheduled for April 1, 2024, and was called the same morning of the appointment to have it cancelled due to their "Nissan Technician" not being able to work on it since he was out of town. I was told I would receive a call back to reschedule, and to this day, May 20, 2024, I have not received a call. I have not made another appointment because I have a feeling I will be given the run around again, but I continue to smell fuel intermittently while idling. Not sure what else to do at this point because it is a leased vehicle.

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