NHTSA Complaint #11703394 — 2023 NISSAN ROGUE

Dear Sir or Madam, I purchased a 2023 Nissan Rogue for $24,510.00 from a New Jersey Nissan dealership. Only 45 days after the purchase, Nissan issued two separate safety recalls involving a risk of crash. Nissan failed to provide the necessary parts for months and did not remedy the safety defects within a reasonable time, as required under the Federal Motor Vehicle Safety Act (49 U.S.C. Chapter 301). I repeatedly contacted Nissan asking for: 1.a buyback at fair market value, and 2.a rental/loaner vehicle until the recall repairs were completed. Nissan refused both requests, which violates the New Jersey Lemon Law, the Magnuson–Moss Warranty Act, and the New Jersey Consumer Fraud Act. Because the vehicle was unsafe to drive and Nissan offered no solution, I was forced to sell it for $16,600.00. My financial loss is $7,910.00. I respectfully request: 1.A formal investigation into Nissan North America’s handling of these safety recalls, and 2.Assistance in recovering my $7,910.00 economic loss. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)