NHTSA Complaint #11719157 — 2023 NISSAN ROGUE

1) My 2023 Nissan Rogue experienced a catastrophic engine failure, and it is available for inspection. 2) The safety of myself and my grandchild was at risk when this happened while I was driving the vehicle. 3) We had the vehicle towed to the Nissan dealership where we purchased the vehicle. Within a very short period of time, we received a call from the dealership stating the head gaskets were blown and would require a complete engine replacement. 4) The vehicle has been inspected by a Nissan service department. My vehicle is a part of a recall for the1.5L VC-Turbo engine family. The service department said their protocol was to read the ECM, and if it did not indicate bearing failure, the recall did not apply. 5) Prior to engine failure, the vehicle began running rough. At no point did we receive any overheating warnings, temperature alerts, or coolant system notifications. This began happening about 3 days before the engine stopped working. I will attach below the correspondance between myself and the Nissan service department.