NHTSA Complaint #11589280 — 2015 JEEP CHEROKEE

POWER TRAIN issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11589280
Vehicle 2015 JEEP CHEROKEE
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

i had the "Service 4WD" light come on in my vehicle. Being concerned, I started researching what it could be. While looking into the issues I found that a lot of Jeep customers (all different models) are having PTU failures. Of course the diagnosis came back that I needed to replace the PTU. My concern is that from what I have read, the vehicle could just stop going into gear. How is it that other vehicles of the year and model are covered but mine is not. I've worked in the automotive industry for years and I understand production dates and all that, but if they are having so many issues why are any vehicle not covered? It seems to me that they know there is a major problem and not addressing it across the board. I have contacted Jeep and was explained all the things that are no longer covered on my vehicle, but nothing about the issue I am having, other than "Uh Yeah, that's not covered". It has soured my opinion of owning a Jeep. This is my 2nd Jeep, I also have an 06 Commander, which I am having to replace the engine in. At this point I think maybe I should just forget owning any Jeep vehicles because they don't stand behind their vehicles.

Related Complaints for the 2015 JEEP CHEROKEE

Other POWER TRAIN Complaints

#11718711 The contact owns a 2015 Jeep Cherokee. The contact stated that after starting the vehicle, the check engine warning l...
#11718604 The contact owns a 2015 Jeep Cherokee. The contact stated that while in a drive-thru line, the front driver's side wi...
#11716302 Check engine light on and coastal transmission in Toms River New Jersey inspected car and said transmission is not wo...
#11709247 My transmission failed and was not connecting with the driver train any more. The Jeep only has 112k miles on it. ...
#11708341 I’m submitting a complaint regarding a Power Transfer Unit (PTU) failure on my Jeep (VIN: [XXX] ), which affects the ...

Recent Complaints for the 2015 JEEP CHEROKEE

#11719382 ELECTRICAL SYSTEM After learning of the recall for the lift gate module because of water intrusions of multiple points. The wiring harn...
#11719382 STRUCTURE:BODY After learning of the recall for the lift gate module because of water intrusions of multiple points. The wiring harn...
#11718604 ELECTRICAL SYSTEM The contact owns a 2015 Jeep Cherokee. The contact stated that while in a drive-thru line, the front driver's side wi...
#11718604 ENGINE AND ENGINE COOLING The contact owns a 2015 Jeep Cherokee. The contact stated that while in a drive-thru line, the front driver's side wi...
#11717116 ELECTRICAL SYSTEM The contact owns a 2015 Jeep Cherokee. The contact stated that while attempting to open the liftgate, the liftgate fa...
Check any vehicle history by VIN - Free vehicle history report