NHTSA Complaint #11589234 — 2016 HYUNDAI SONATA

Hello, My name is [XXX], hopefully this peaks your interest. i have been thru and thru with hyundai about this oil consumption and to be honest i have had it with this terrible company. unwilling to take responsibility for faulty engine issues in millions of individuals with the hyundai brand. Seems to me like this brand is all for profit and not for the customers. I should not have to pay for a combustion cleaning, multiple oil consumption test that are destroying my engine further in HOPES that they will replace my engine out of “goodwill” with no guarantee. This issue should definitely be added to the other recall vehicles that are listed for oil consumption problems, yet isn’t. there’s no reason my car should be burning through 5 quarts of oil in less than a week, this is obviously a manufacture issue and to be told the problem was a cracked oil pan that i paid $700 to fix at the dealership just to find out, that was not the issue, my car was not diagnosed correctly and i was charged for this oil pan replacement for absolutely no reason being that my vehicle is still CONSUMING oil, not leaking oil. i have checked for oil leaks myself, that is not the issue. my engine is consuming oil at a very rapid rate in the event i drive my car more than the 15 miles i drive to work and back, one errand run and 5 days of driving back and forth to work SHOULD NOT be using that much oil. my engine is getting hot from a 15 mile drive to work and i SHOULD NOT have to damage my engine further if hyundai can not even promise me a replacement in the event my engine burns up. No kind of loaner car available. This is just a terrible company all around and i’m ready to just switch to a different vehicle brand as this company obviously does not take responsibility for the issues that millions of individuals are having at this very moment. i spoke to a case manager and she Tells me i will receive an engine replacement if my oil combustion cleaning fails, when i asked for that in INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMA