NHTSA Complaint #11588540 — 2018 RAM 2500
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 11588540 |
| Vehicle | 2018 RAM 2500 |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | LA |
Consumer Description
For the second time since the vehicle's purchase in 2019, the Antilock Braking System is flashing an intermittent error stating that the Antilock Braking System needs to be serviced. When the system flashes the error, the antilock brakes, cruise control, and stability control become disabled. The error sometimes will clear itself, and then immediately return a minute or two later. Three years ago I had this same issue repaired once before under the vehicle warranty. At that time, I was told the Hydraulic Control Unit for the ABS system had failed. Now, without warning or reason the system is failing once again and RAM refuses to replace this defective part. Through an online investigation, I have discovered that thousands of Ram owners are experiencing the same defective part and circumstances. Without proper functioning brakes, antilocking brakes and stability control, the vehicle cannot be driven without great risk to the vehicle's operator and occupants, and additionally other motorists.
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