NHTSA Complaint #11588462 — 2020 SUBARU OUTBACK

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11588462
Vehicle	2020 SUBARU OUTBACK
Component	UNKNOWN OR OTHER
Date of Incident	March 1, 2024
Date Filed	May 13, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

The windshield has cracked every year since I purchased the vehicle in May 2020. I fortunately bought the insurance but that only covers the windshield once a year. The windshield cracks within a month or two of replacing every single year. The cracks generally start from the edge of the windshield and there is no indication that it was hit be a rock as the start of the crack is clean. There have been two incidents where I heard a pop prior to the start of the crack. I am currently on my fourth windshield.

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