NHTSA Complaint #11588360 — 2023 MERCEDES-BENZ EQS450+

SERVICE BRAKES issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report
2 Injuries

Complaint Details

ODI Number 11588360
Vehicle 2023 MERCEDES-BENZ EQS450+
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 2
Deaths 0
Vehicle Towed No
State CA

Consumer Description

I was stopped at a stop sign and when the light turn green I pressed the accelerator to move forward unfortunately, the vehicle hard braked for no reason. At first, I thought someone hit me from behind since there was no one in front of me but that was not the case. The braking was so violent that it caused my neck to snap back and forth, which caused the back of my head to hit the seat head support. I was going no faster then 10 mph but not slower then 5mph. In turn, the vehicle is available for inspection. My safety was at risk because I had no control or indicator that the braking was going to automatically brake on its own. The problem has not been reproduced or confirmed by the dealer or independent service center because the incident happened today (Sunday) therefore, I plan on making an appointment as soon as possible to see if they can identify any defects. The vehicle has not been inspected by the manufacturer, police, insurance representatives or others since I plan on taking it to the Mercedes dealer where I purchased the vehicle. There were NO warning lamps, messages or other symptoms of the problem prior to failure.

Related Complaints for the 2023 MERCEDES-BENZ EQS450+

Other SERVICE BRAKES Complaints

#11581634 The vehicle pre collision automatically stops the car completely five times with no car or any objects in the front. ...
#11567345 On two separate occasions, while driving my 2023 Mercedes-Benz EQS 450 SUV, my vehicle abruptly came to a stop on the...
#11533687 While driving the Brakes locked in the middle of the Freeway and Street it happen 3 Times already and the only thing ...
#11525091 On June 1 2023 at 6:24 pm, driving at around 40 mph, the car suddenly braked hard and lurched to the left. There were...
#11521077 Around 5:48 pm Pacific time today, May 8, 2023, traveling westbound on Sunset Blvd (near the Drummond street intersec...

Recent Complaints for the 2023 MERCEDES-BENZ EQS450+

#11581634 FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING The vehicle pre collision automatically stops the car completely five times with no car or any objects in the front. ...
#11573091 STRUCTURE:BODY Please note that back in April 2023 my car was lawfully parked, and other SUV (Mercedes MB) was backing up and touch ...
#11553160 FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING I drove the EQS without issue for six months. Then, about a month ago while I was in reverse backing out of my garage...
#11546108 ELECTRICAL SYSTEM Vehicle would start and then shutdown. It would display the battery malfunction error. You would need to reset the ve...
#11542343 UNKNOWN OR OTHER As I was traveling on a highway at 70 mph in my 2023 Mercedes-Benz EQS, 450+, the overhead sunroof glass spontaneousl...
Check any vehicle history by VIN - Free vehicle history report