NHTSA Complaint #11573091 — 2023 MERCEDES-BENZ EQS450

STRUCTURE:BODY issue reported to NHTSA

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Crash

Complaint Details

ODI Number	11573091
Vehicle	2023 MERCEDES-BENZ EQS450
Component	STRUCTURE:BODY
Date of Incident	February 20, 2024
Date Filed	February 21, 2024
Mileage	N/A miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

Please note that back in April 2023 my car was lawfully parked, and other SUV (Mercedes MB) was backing up and touch my front bumper. Because of that impact my front plastic grill got cracked and damaged front camera. The estimate to repair was almost $3000.00. I might assume it was a large impact, but yesterday during carwash when my car was not moving, car in front (another small SUV) suddenly rolled back and simple touched my front bumper. Because of that impact i got similar damage - front plastic grill is cracked and front camera is damaged. please note that other car didn't hit plastic grill as bumper is located further front. Its just of impact to front bumper to force front plastic to crack or poorly design of the components. I have both videos of impacts that i can provide upon request. I uploaded estimate from prior accident

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