NHTSA Complaint #11588242 — 2018 TESLA MODEL S ELECTRICAL SYSTEM

Complaint Details

ODI Number	11588242
Vehicle	2018 TESLA MODEL S
Component	ELECTRICAL SYSTEM
Date of Incident	May 11, 2024
Date Filed	May 11, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

I took my car to the dealership to have the MCU1 recall performed because my behind the steering wheel monitor and center touch screen monitor kept turning off and reseting while driving. When this happened I would lose the ability to see my speed or view my back up camera. The recall was performed and the problem was not fixed. The screen does not turn off as often, but it still regularly happens. I contacted Tesla to let them know the problem remains and they want me to pay $1750 to UPGRADE to the newer MCU2.

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