NHTSA Complaint #11587969 — 2016 HYUNDAI SONATA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11587969
Vehicle 2016 HYUNDAI SONATA
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

1st Incident: The engine lost its acceleration power on the highway, giving a rattling noise. It was identified as misfire in cylinder 3. This was repaired and gaskets and timing chain replaced. 2nd Incident: The engine lost acceleration again on the highway with a loud rattling noise. On checking the OBD scanner it showed the Knock Sensor as the problem. On taking it into the dealership a KSDS software update was done. Current Situation: The car drinks up 2-3 qt of oil for every 1000 miles and has an intermittent rattling noise when accelerating Losing engine acceleration power on the middle of the highway is a very serious issue. And this keeps happening multiple times and Hyundai has refused to give me a proper explanation on this issue. Other mechanics have suggested to get a replacement from Hyundai as there is already a Lawsuit against these Faulty engines. On contacting Hyundai there has been no proper response. Please look into this as losing power on a busy highway poses danger not only to our car but to other oncoming vehicles as well. It has been a very harrowing experience for us and I am left with no option but to drive a faulty car which might lose power at anytime.

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